Shipping & Delivery
We have all products in our own stock (except for products in pre-order and backorder).
Your order will be prepared for shipment when payment is received.
Orders are delivered in their entirety, i.e. when all ordered items are available. We therefor advice you, in case of ordering a mix of items on stock and pre- or backorder items, to place 2 separate orders (1 with items on stock and 1 with pre- or backorder items).
Shipping costs are charged per order.
If you have any questions about your order or if you want to change something, please contact us by sending a mail to info@realmofwishes.com or use the e-mail form under “Contact Us”.
The shipping costs will be determined automatically at checkout. They are determined by the size and weight of your total order. If your order is worth more then € 100,= and delivery is within the Netherlands, we will pay the shipping costs for you.
We do our utmost to ship your order within 1 to 3 working days (within the Netherlands). Post NL maintains a delivery time of 1 to 2 working days. Please note that around and during holidays delivery time can be delayed. We are dependent on our courier for delivery and hope for your understanding in this matter.
Delivery time and shipping costs outside of the Netherlands vary by country. Shipping costs will be determined at checkout. It is possible that, based on your country, there are additional custom or import fees. If so, these costs will have to be paid upon arrival. These extra costs are not visible at check out. If you do not see any shipping costs at check out, we didn’t list your country. In that case, please contact us by mail (info@realmofwishes.com) so we can look into our possibilities.
Would you rather pick up your order? That is possible, but only after consultation.
We will make a personal and specific appointment.
Of course, in case of pick up, there are no shipping costs.
Please check the “I prefer to pick up my order myself” box at the checkout.
We will contact you to see when we can arrange your pick up (we prefer to contact you by phone for this, so if possible, leave your number in the comments).
NOTE: There is no option to shop for anything while picking up your order.
If you have any questions regarding shipping and/or delivery, please do not hesitate to contact us by sending a mail to info@realmofwishes.com or use the form under “Contact Us”.